Shipping and Returns
At Calling, we strive to provide you with a shopping experience as smooth as shaved legs after an everything-shower. If, for any reason, you need to request a return or refund, we're here to help.
Shipping Information:
Currently, we offer shipping to the UK and the US:
- United Kingdom: 1-2 working days tracked delivery.
- United States: 7-10 working days tracked delivery.
How to Request a Return or Refund:
- Contact our Customer Service Team: Drop us an email at info@callingbeauty.com.
- Include the following details in your email:
- Order Number
- Briefly explain the issue or reason for return/refund
Our Commitment:
A dedicated member of our team will review your request promptly. You can expect a response within 2-3 working days. We value your satisfaction and will work diligently to find the best solution for you.
Return Policy
At Calling Beauty, we want you to be delighted with your purchase. If, however, you receive a product that is damaged, spilled, or in a condition that renders it unusable, we're here to help.
Eligibility for Returns:
We accept returns under the following circumstances:
- Damage: If the product arrives damaged during transit.
- Spillage: In the event of spillage during shipping.
- Unusable Condition: If the product is received in a condition that makes it unusable.
Conditions for Returns:
- Returns must be requested within 10 days of receiving your order.
- To initiate a return, please contact us at info@callingbeauty.com, providing your Order Number and a brief description of the issue.
- Please submit photo and/or video evidence of the damage along with your return request.
Non-Returnable Items:
We do not accept returns for standard stock items that are undamaged and in usable condition.
Refund Process:
Upon approval of your return request, we will issue a refund to your original payment method. Please allow 3-5 working days for the refund to be processed.
Contact Us:
For any return-related inquiries, please contact us at info@callingbeauty.com. Our customer service team is here to assist you.
Thank you for choosing Calling. We appreciate your trust in us and look forward to serving you while you serve dewiness ✨